Privacy Policy & Cookie Notice
- Statutory Information
This website is operated by Torquer Lifting Solutions Limited.
- Registered in: Scotland
- Company Registration Number: SC868261
- Registered Office Address: 4th Floor Metropolitan House, 31-33 High Street, Inverness, United Kingdom, IV1 1HT
- VAT Registration Number: 507 8255 81
- Contact Email: contact-us@torquer.com
- Telephone: 07969 166845
- Information We Collect and How We Use It
Because this is an informational website, we only collect personal data that you actively choose to provide to us, or data gathered through automated site tools:
- Contact and Quote Forms: If you contact us regarding our lifting or construction products, we collect your name, company name, email address, phone number, and any project details you provide. We use this strictly to respond to your commercial enquiry.
- Automated Analytical Data: We collect anonymous technical data, including your IP address, browser type, and pages visited. This helps us monitor website performance and improve user experience.
- Legal Basis for Processing
Under the UK GDPR, we process your data under the following legal bases:
- Legitimate Interests: To respond to your business enquiries and optimize our website performance.
- Legal Obligation: To comply with statutory corporate or health and safety record-keeping laws.
- Data Retention and Sharing
- We only keep your personal data for as long as necessary to fulfill your enquiry or meet our legal obligations.
- We do not sell or rent your data to third parties.
- We only share your information with trusted third-party service providers who host our website or manage our IT systems, all of whom comply strictly with UK data laws.
- Your Rights
Under UK data protection law, you have the right to request access to, correction of, or erasure of the personal data we hold about you. You can exercise these rights at any time by emailing us at contact-us@torquer.com. If you believe we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
- Cookie Notice
Our website uses cookies to function correctly and to analyze our web traffic.
What are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website.
Cookies We Use:
- Strictly Necessary Cookies: These are required for the basic operation of our website (e.g., security and form submissions). They do not track personal data.
- Analytical/Performance Cookies: We use tools like Google Analytics to count visitors and see how they move around our website. This data is entirely anonymized and is used solely to improve our site design.
Managing Cookies
You can choose to accept or decline non-essential cookies via the pop-up banner on our site. Alternatively, you can block cookies by changing the settings within your internet browser.